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Warranty Replacement WGX

Warranty Replacement for WeatherGuard Extreme

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Availability: In stock

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Warranty – Defender Car Covers

A limited warranty is provided for the Defender Car Covers. These covers include the Weatherguard Extreme, Weatherguard, Superguard, and the Defender Light. Car Cover World provides the original purchaser warranty coverage for the original purchased cover. This limited warranty protects against defects in material and workmanship as well as the cover becoming unserviceable. The Warranty does not cover damage occurring to the cover that is outside of the manufacturer’s control, such as storm and wind damage, animal and rodent damage, covers torn due to freezing to the surface of a vehicle, fabric fading which occurs naturally, and any other outside factors.

To submit a warranty claim, please send photos of your damaged cover to warranty@carcoverworld.com with your name and order number in the subject. Please include a detailed description of the issues you are experiencing. Our warranty team will review your claim and get back to you within 3-5 days. In some cases, we will require the purchaser to send the cover back to us for closer inspection. Once it is determined that the cover is covered under warranty, the cover will be replaced. If the cover is less than 1 year old, the cover will be replaced at no charge and the customer will pay shipping of $15. If the cover is older than 1 year old, a replacement fee of $25 will apply, plus $15 shipping. Once the original purchased cover is replaced under warranty service, the warranty is considered complete. Covers will only be replaced during the specified warranty period one time. For questions and service, please call Car Cover World Customer Service at 888-270-0411.

Returns – Defender Car Covers: Defender Car Covers may be returned for credit, exchange, or refund within 30 days of the original purchase date. Covers returning for refund will be subject to a 20% restocking fee. Returning covers must have a return authorization number issued by Car Cover World Customer Service at 888-270-0411 and be in new, unused condition without damage, dirt, or other marks. After 30 days, covers are only accepted for warranty service.

 

PRODUCTION SCHEDULE

Custom-Fit Car Covers: Covercraft custom-fit car covers are of premium quality and are made-to-order products. Once your order is placed for a custom-fit cover, it will go into production for 1-2 weeks prior to shipping. Carhartt seat covers may take up 3 wks production time. We offer a 3-4  day rush production service, which is available for $35 (please call your order in to have it rushed). All other orders will remain on the normal production schedule.

Ready-Fit (Universal) Car Covers:
Ready-Fit covers are sometimes in stock and ship out within 48 business hours.  If the product is not in stock, it will require approximately 1-2 weeks in production prior to shipping. Please call our office to verify stock if your order is time sensitive.

Seat Covers:
Covercraft seat covers are made to order products and require approximately 4 weeks production time prior to shipping. This includes both SeatSavers and Carthartt seat covers.  Seatgloves 2-3 weeks.

Front End Masks:
Front-End Masks are made to order products are require 2-3 weeks in production prior to shipping.

UV Heatshields:
UV Heat Shields are made to order products are require 1-2 weeks in production prior to shipping.

Canine Covers:  Canine Covers are made to order products are require 2-3 weeks in production prior to shipping.

Powersports Covers: Powersports Covers are made to order products are require 2-3 weeks in production prior to shipping.


SHIPPING AND DELIVERY

Domestic Shipping: Car Cover World ships FREE to the 48 continental US States for all orders over $75 through UPS Ground for Covercraft orders.   For expedited shipping, we offer FedEx 2nd Day and FedEx Standard Overnight.   These shipping options are available at checkout.  Please note: normal production times still apply regardless of the method of shipping chosen.  Read about production times or call our office before placing your order if you have any questions.

International Shipping: Car Cover World sells and ships products to more than 45 countries worldwide.  Shipments to Guam, Puerto Rico, and the USVI are via USPS Priority Mail.  VAT, Duty, Custom fees, and other taxes levied by your government on imported goods are your responsibility and not that of Car Cover World.  Car Cover World does not charge and collect taxes on your behalf. Please check with your local authorities to calculate any additional costs before ordering. 

APO/FPO Shipping:  We're proud to offer free APO/FPO shipping to our US military personnel and their families stationed overseas. *Please Note: APO/FPO addresses have size restrictions for inbound packages. Please be sure to check with the appropriate APO/FPO personnel for restrictions before ordering large items. Keep in mind that some of our oversized items cannot be shipped to APO/FPO addresses because of these restrictions. Most car covers and seat covers are not oversized packages and will ship normally to APO/FPO addresses via USPS Priority Mail. Please call our office if you have any questions prior to placing your order.

 



PRODUCTION SCHEDULE

Custom-Fit Car Covers: Coverking custom-fit car covers are of premium quality and are made-to-order products. Quality takes time! Once your order is placed for a custom-fit cover, it will go into production for 1-2 weeks prior to shipping. 

Custom-Fit Seat Covers: Coverking seat covers are made-to-order products and require 2-3 weeks in production prior to shipping.

Front End Masks:
 Front-End Masks are made-to-order products and require 2-3 weeks in production prior to shipping.  


SHIPPING AND DELIVERY

Domestic Shipping: Car Cover World ships FREE to the 48 continental US States for all orders over $75 through Fedex Ground for Coverking orders.   For expedited shipping, we offer FedEx 2nd Day and FedEx Standard Overnight.   These shipping options are available at checkout.  Please note: normal production times still apply regardless of the method of shipping chosen.  Read about production times or call our office before placing your order if you have any questions.

International Shipping: Car Cover World sells and ships products to more than 45 countries worldwide.  Shipments to Guam, Puerto Rico, and the USVI are via USPS Priority Mail.  VAT, Duty, Custom fees, and other taxes levied by your government on imported goods are your responsibility and not that of Car Cover World.  Car Cover World does not charge and collect taxes on your behalf. Please check with your local authorities to calculate any additional costs before ordering. 

APO/FPO Shipping:  We're proud to offer free APO/FPO shipping to our US military personnel and their families stationed overseas. *Please Note: APO/FPO addresses have size restrictions for inbound packages. Please be sure to check with the appropriate APO/FPO personnel for restrictions before ordering large items. Keep in mind that some of our oversized items cannot be shipped to APO/FPO addresses because of these restrictions. Most car covers and seat covers are not oversized packages and will ship normally to APO/FPO addresses via USPS Priority Mail. Please call our office if you have any questions prior to placing your order.

 

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